Email CovePet

Support, billing, privacy, and corrections go to one address.

Last updated

Write to hello@covepet.com. If this is about a charge or an account, include the email you used. Do not email payment card details.

To delete an account, use Account in the app or the web app. If you cannot sign in, email from the address on the account. The deletion steps are on the privacy page.

What to include

  • A short description of what you were trying to do.
  • The page or CovePet feature involved.
  • Any error message you saw, without passwords or payment details.
  • For a billing question, the charge date and account email.

Pet health questions

CovePet support cannot diagnose a pet, interpret symptoms, or provide treatment instructions.